Support
If you need help with Grandma Wants Pics, have a question, or want to report an issue, please reach out to our support team:
We aim to respond within 48 hours.
How do I invite family members?
Tap the share button on your home screen to send an invite link. The recipient taps the link to join your family group.
How do I send photos?
Adults can tap "Send Pics" to choose photos from their library or take a new photo with the camera.
What happens to my photos?
Photos are stored securely and shared only with your family group. Free accounts retain photos for 30 days. Premium subscribers get unlimited photo retention.